FAQ and Shipping
OCTOBER 2017 UPDATE: Dear valued customers, due to very high demand we are experiencing shipping delays for a number of products. Please have patience and be assured that we are working hard to fulfil all orders.
To track your order please input the tracking number provided in your shipping confirmation email into this website: https://www.17track.net/en
How long does shipping take?
- Our customers usually receive their order within 8-19 working days after date of shipment. However please allow up to 3-4 weeks for delivery.
I ordered two or more products but have only received one so far
- Please note that products may arrive in separate packages.
What is The Virtue Shop's 100% Money-back guarantee?
- We guarantee that our customers will receive their product with a 100% money-back promise.
How can I contact customer support?
- Please us the contact form here if you have any questions or comments.